FREQUENTLY
QUESTIONS
Answers to Your Common Questions
Your Questions, Our Responses
How much does implementation cost?
At EarMarkz, we believe in price transparency. The price that you see is the price that you get! We don’t charge additional fees for implementation or support.
How long is the implementation process?
EarMarkz was built to be easy and intuitive. Although there is likely no need for an implementation call, we’re more than happy to jump on a call with you to address any questions you may have.
How does pricing work?
We have a two-tier pricing model. The first is the individual plan, which has up to 10 users, at $500 per month. The second tier is the business plan which features a CRM integration and unlimited users at $2,194.50 a month.
Do my customers and prospects need licenses for EarMarkz?
No – customers and prospects receive email communications and utilize branded landing pages. It’s a streamlined process for members of the customer reference calls.
How are customers compensated for participating in customer reference calls?
EarMarkz is integrated with Tango to give customers the ability to choose gift cards of their liking.
Can I keep my sales team from exhausting one customer?
Within EarMarkz, you have the ability to limit the amount of times a customer can be used as a reference in a designated time frame.
How do I know if the customer reference call was successful?
Once the call is completed, both the customer and the prospect are prompted to complete a post call survey with their feedback.
Do I need to train my customers on how to use the platform?
Since the customers aren’t logging into the system, there is no need for training.
Does EarMarkz integrate with any CRM platforms?
We integrate with HubSpot and Salesforce.
Do I need to input any card information before the 60 day trial?
No card information is needed to begin the trial.
How do I contact support?
If you need support, please email help@earmarkz.com
Engagement with your customers starts here.
Become An Early Adopter
Help us test the EarMarkz platform and be a key contributor to its success. We want your feedback because without you, there is no EarMarkz.
